Privacy

Privacy Policy

FACTS

WHAT DOES GUILD MORTGAGE COMPANY DO WITH YOUR PERSONAL INFORMATION?

Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security numbers and income.
  • Account balances and payment history.
  • Credit history and credit scores.

When you are no longer our customer, we continue to share your information as described in this notice.

How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Guild Mortgage Company chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Guild Mortgage
Company share?

Can you limit this sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes
No
For our marketing purposes
to offer our products and services to you
Yes
No
For joint marketing with other financial companies
Yes
No
For our affiliates’ everyday business purposes—
information about your transactions and experiences
Yes
No
For our affiliates’ everyday business purposes—
information about your creditworthiness
No
We don’t share
For non-affiliates to market to you
Yes
Yes

To limit
our sharing
  • Call (800) 365-4441 – our menu will prompt you through your choice(s)
  • Mail the form below

Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.

Questions?
Call (800) 365-4441 or go to: www.guildmortgage.com

Click image below to print mail-in form.


 

Who we are
Who is providing this notice?
Guild Mortgage Company

What we do

How does Guild Mortgage Company protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Guild Mortgage Company collect my personal information?
We collect your personal information, for example, when you

  • apply for a loan or provide account information
  • give us your income information or give us your contact information
  • provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies


Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to
limit sharing. See below for more on your rights under state law.


Definitions

Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Our affiliates include financial companies, such as:

  • Guild Financial Express

And nonfinancial companies, such as:

  • Guild Administration Corporation
  • Mission Village Insurance

Non-Affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. Nonaffiliated companies we share with include:

  • Banking and financial institutions, mortgage service providers, insurance companies, mortgage companies and direct marketing companies

Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partners include:

  • Banking institutions


Other important information

California Residents – In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law.
We collect and store only information you provide us that we believe is necessary or appropriate to offer or provide you our services and products. We do not collect personal information about your online activities over time and across third party websites and online services when you use our website, except to the extent that we believe collecting the information concerning your visit to the Guild Mortgage Company website is necessary or appropriate to offer or provide you Guild’s services and products. We do not track your online activity beyond your activity on the Guild Mortgage Company website. Because we do not send your searches to other websites, we effectively honor “do not track” signals or other mechanisms that provide you and other consumers with choice regarding the collection of your personal information, by limiting our information collection and storage as described above and in our Privacy Notice.

Nevada Residents – Nevada Statute Section 228.600(3) allows marketing calls to our existing customers listed on the National Do Not Call Registry. If you prefer not to receive marketing calls from us, you may be placed on our Internal Do Not Call list by following the instructions in the “Your Choices” section 5 above or writing to Guild Mortgage Company, Attn: Privacy Opt Out, PO Box 85304, San Diego, CA 92186

You may also contact the Nevada Attorney General’s office:

Bureau of Consumer Protection Office of the Nevada Attorney General 555 E. Washington Street, Suite 3900
Las Vegas, NV 89101
Phone: (702) 486-3132

Email: BCPINFO@ag.state.nv.us

You can contact Joseph Small at: jsmall@guildmortgage.net